Privacy Policy
Aesthetic Center of Excellence (ACE) Privacy Policy – Effective August 28, 2025
At Aesthetic Center of Excellence (ACE), your privacy and the confidentiality of your personal and health information are our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in connection with the services we provide. By using our services and providing your information, you consent to this policy.
1. Information We Collect
We collect information you voluntarily provide when using our services, including but not limited to:
Personal information: name, email address, phone number, mailing address
Health information: treatment history, medical information, or other Protected Health Information (PHI)
Payment information: credit card details (processed securely via PCI-compliant providers)
Other data: form submissions, website interactions, or communications you share with us
This information is collected for purposes including: appointment reminders, service feedback, marketing communications, promotional offers, and improving our services.
2. How We Use Your Information
We use the information we collect to:
Send appointment reminders, confirmations, and follow-up requests via SMS, email, or phone
Provide information about our products, services, discounts, and promotions (with your consent)
Process payments securely
Comply with legal obligations and enforce our legal rights
Improve patient experience, website functionality, and overall services
Marketing communications: You may opt out of marketing messages at any time by replying “STOP” to SMS messages or using the unsubscribe link in emails. Standard messaging rates may apply.
3. Protected Health Information (PHI)
Some of the information we collect may be considered PHI under the Health Insurance Portability and Accountability Act (HIPAA). ACE is committed to safeguarding PHI in compliance with HIPAA and other applicable laws. PHI will not be used or disclosed except as necessary for treatment, payment, healthcare operations, or as required by law.
Patient Rights: You have the right to:
Access your medical records
Request corrections to your PHI
Request restrictions on certain uses or disclosures of your PHI
To exercise these rights, please contact us at the information below.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal or health information to outside parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our business, including:
Appointment scheduling and reminder services
Secure payment processors
IT and website service providers
These providers are contractually required to maintain the confidentiality of your information and only use it for the purposes we specify.
Exceptions: We may disclose information:
To process payments securely
When required by law, including court orders, subpoenas, or other legal processes
To protect our rights, property, or safety, or that of others
5. Website Tracking & Cookies
Our website may use cookies, pixels, and similar technologies to enhance functionality, analyze traffic, and improve user experience. You can disable cookies through your browser settings, but some features may not function correctly if cookies are disabled.
6. Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes industry-standard encryption and secure data storage practices.
7. Changes to This Privacy Policy
ACE reserves the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting on our website. We encourage you to periodically review this page to stay informed about how we protect your information.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Aesthetic Center of Excellence (ACE)
6200 W. Memorial Rd., Suite H
Oklahoma City, OK 73142
Email: admin@www.acemedspa.com
Phone: 405-452-0055
By using our services and providing us with your information, you agree to the terms of this Privacy Policy.
Last Updated: August 28, 2025
